They do - by the thousands. When it’s fast, anonymous, and easy (no app, no login), guests happily give feedback. We’ have chains collecting  thousands of responses per day. It works - because it’s built for busy people in busy environments.

Reviews are public. Feedback is honest. Foodback captures private, constructive feedback you can actually act on - while the guest is still in the restaurant, not two days later when it’s too late.

Nobody on your team needs to be a data analyst. Foodback shows you exactly what matters, what’s trending, and where to act - all in one dashboard. Zero spreadsheets. Minimal training. Maximum clarity

Not even close. Foodback was made for chains. We help brands track consistency, performance, and guest experience across dozens of locations, in real time. Our clients use it to spot silent churn, flag underperforming units, and boost loyalty - one restaurant at a time.

That’s the point - it cuts through the noise. Instead of one-off complaints or guesswork, you get real data from real guests - served up clearly. Your team focuses on what matters most - and acts fast

For most chains, losing a few repeat guests per location per week adds up fast. Foodback helps you catch the slip early - before it becomes a trend, a revenue hit, or a lost regular. It’s not a cost. It’s an insurance policy on your brand experience.