Let your crowd be heard while the music’s still playing

Why wait until next year to fix last year’s problems? When you can turn tonight's feedback into tomorrow’s improvements.

Trusted by leading
European festivals

Your front three
Fix the vibe, live
Get ahead of problems before they turn into social media posts. Foodback alerts you the moment something starts slipping - toilets, queues, sound, food, anything. Make improvements from day to day, instead of having to wait utill next year.
Make sponsors love you
Spin-to-win games, branded CTA screens, campaign tracking - Foodback gives your sponsors a reason to return (and real data to prove why they should).
Turn attendees into superfans
Collect insight that builds loyalty: who they are, what they loved, what they skipped, what would bring them back.

What organisers are saying

"We use Foodback to understand exactly what out audience loves, and to spot and fix issues the moment they appear. It helps us deliver a festival experience that keeps them coming back year after year."

Daniel Toghill,
CEO, NusNus

Real moments. Real feedback. Real fast.

Why us

Why festivals work with Foodback

Find and fix guest experience issues in real time

Support your ops team with live insights

Give your sponsors data, reach and retention tools

Segment your crowd for smarter next-year marketing

Replace vague post-mortems with live proof

How it works

Insights you can act on - before the next act hits the stage.

Fast setup, zero hassle
With Foodback, you’re live in days - not months. We’ve helped everything from local festivals to massive multi-stage events get started fast. Plug it in. Turn it on. Watch the crowd feedback roll.
A survey they actually want to answer
It’s quick. It’s anonymous. It fits into the festival flow. That’s why fans engage - even in loud, high-energy environments. From first-time visitors to die-hard regulars, get engagement across every demographic.
Insights you can use tomorrow
Need to adjust bar queues? Rethink your set-up? Spot safety issues before they escalate? You’ll see it all, in real time. No need to wait until next year, fix problems immediately and before they impact your guests overall experience.

Frequently Asked Questions

Will festival-goers really take the time to scan?

Absolutely - when it’s done right.

Our data shows that when the process is quick (20 seconds), frictionless (no app, no login), and fun (gamified rewards don’t hurt either), fans love sharing their voices.

At festivals like Tons of Rock, 45% left written comments live on-site.

Does this actually create revenue, or is it just a ‘nice-to-have’?

It drives revenue in three key ways:

  • F&B sales boost - when someone wins a free beer or snack, they almost always buy more at the bar.
  • Ticketing - use the ad space at the end of a survey to send guests directly to buy tickets for next year’s festival.
  • Sponsor ROI - sell the ad space to your sponsors. We've had clients run campaigns and sell the ad space to banks and brands, generating 100% sales-qualified leads.

Better experiences mean more return customers. Smart ad space means new revenue streams.

We already run surveys after the event. Why do we need this?

Because by the time those surveys land in inboxes, it’s already too late.

Days later, guests forget the details. All you get back is: “It was fun.” or “It was too crowded.”

And worst of all? Whatever went wrong this year stays wrong until next year.

With Festivals by Foodback, you don’t wait.

You see problems as they happen, with live feedback while the music’s still pumping.

  • Spot bottlenecks before they turn into bad reviews.
  • Rethink signage or layout before the next rush.
  • Fix F&B queues mid-event, not after the fact.

Why wait weeks to learn what went wrong when you can fix it tonight - while guests are still dancing?

Our festival has such a diverse audience - how can we understand them all?

Because by the time those surveys land in inboxes, it’s already too late.

Days later, guests forget the details. All you get back is: “It was fun.” or “It was too crowded.”

And worst of all? Whatever went wrong this year stays wrong until next year.

With Festivals by Foodback, you don’t wait.

You see problems as they happen, with live feedback while the music’s still pumping.

  • Spot bottlenecks before they turn into bad reviews.
  • Rethink signage or layout before the next rush.
  • Fix F&B queues mid-event, not after the fact.

Why wait weeks to learn what went wrong when you can fix it tonight - while guests are still dancing?

Won’t QR codes ruin our festival’s vibe?

No ugly stickers here.


We design subtle, on-brand integrations like:

  • Digital screens
  • Posters
  • Wristbands
  • Branded signage that fits your festival’s look and feel.

The only thing fans will notice is how easy it is to engage.

How soon will we see results?

Immediately.

You’ll see live dashboards lighting up in real-time - with insights you can act on before the next act takes the stage.