Improve your business with real-time customer feedback

Foodback’s flexible and easy-to-implement feedback solution will give you actionable insights from day 1.

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Stand out at a time when guests expect the perfect experience.

Why Foodback?

Foodback is the easiest way to improve your guest experience. Our survey engine is fast and fun for your guests, and the data we collect is displayed in easy-to-use out-of-the-box dashboards.

Drive loyalty and guest retention

Connect with guests, build meaningful relationships, and create a holistic brand experience and customer journey.

Get actionable business insights

Ask your guests questions that will help you understand the drivers of Good and bad experiences, and give you the information you need to make meaningful change at your business.

Real-time analysis

Collect large volumes of data from all your locations on one platform for analysis.

Stand out in a competitive market

Keep an eye on day-to-day operations at every level and ensure all levels of management understand the guest experience.

Respond immediately to guest feedback

Foodback’s quick questionaire gives you insight to the silent majority, helps you stop reputational damage, and prevents ‘lost in translation’ between guests and staff.

Manage guest experience at all business levels

Dashboards presented in an easy-to-read format that is perfect for single-location managers as well as regional directors and leadership to have an overview of all their units.

What is Foodback?

Foodback is a comprehensive guest feedback platform that connects businesses with their guests and provides high-quality, actionable insights. Watch the video below to learn what Foodback can do for you!

Customer Spotlight

How Compass Group Canada is using Foodback to amplify their track record of outstanding customer service

Compass Group Canada was looking for a tool to help measure and track their guest experience across all areas of the business, and increase the quality and quantity of guest feedback data while also creating an engaging experience for the customer.

Read Our Success story